Privacy Policy

Privacy Policy - Alpha Edge Abroad

Privacy Policy for Alpha Edge Abroad (A division of Alpha Edge Group)

At Alpha Edge Abroad, we are committed to protecting the privacy and personal data of our leads. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us. By accessing our services and providing your information, you consent to the practices described in this policy.

1. Information Collection:
We may collect personal information from leads through various channels, including our website, email communications, phone calls, and in-person interactions. The information we collect may include but is not limited to:
– Name, email address, phone number, and other contact details
– Educational background and academic interests
– Country of residence and nationality
– Any other information voluntarily provided by the lead

2. Use of Information:
We use the collected information to provide personalized services and support to our leads. The primary purposes of using the information are:
– To communicate with leads and respond to inquiries
– To understand leads’ educational goals and provide appropriate guidance
– To personalize our services and recommend suitable study abroad programs
– To provide updates, newsletters, and relevant information about studying abroad
– To improve our services, website, and marketing efforts
– To comply with legal and regulatory requirements

3. Data Security:
We take reasonable measures to protect the confidentiality and security of the information we collect. We implement appropriate physical, technical, and administrative safeguards to prevent unauthorized access, disclosure, alteration, or destruction of the data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of the data.

4. Information Sharing:
We do not sell, trade, or rent personal information to third parties for their marketing purposes. We may share the collected information with trusted third-party service providers who assist us in delivering our services, such as universities, scholarship providers, visa agencies, and other relevant partners. These service providers are contractually obligated to protect the information and use it only for the purposes specified by Alpha Edge Abroad.

5. Data Retention:
We retain the personal information provided by leads for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will securely delete or anonymize the information when it is no longer needed.

6. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance the user experience and collect usage data. These technologies help us analyze trends, administer the website, track users’ movements, and gather demographic information. You can modify your browser settings to disable cookies, but this may affect the functionality of our website.

7. External Links:
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these external sites. We encourage leads to review the privacy policies of those third-party websites before providing any personal information.

8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage leads to review the policy periodically for any updates. Continued use of our services after the changes are made will signify your acceptance of the revised Privacy Policy.

9. Contact Us:
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at privacy@alphaedgegroup.com

Last updated: 15 May 2023